Right now, our system does not allow us to reset passwords. I don’t know why.An Apple customer service representative • Speaking to Wired over the phone about the iCloud password-reset function, which appears to be down at least for a full day, in the wake of an epic article their writer Mat Honan wrote about his hacking incident. (Presumptively to close a certain security loophole, though Apple has not confirmed this.) The representative told the magazine to go to Apple’s iCloud Web site to reset the iCloud password. Amazon also tightened security as a result of Honan’s article, closing a loophole which allowed users to gain control of accounts with just a name, e-mail address and mailing address. It’s good to see the loophole closed after the fact, even if it did cost Honan much of his digital identity.
I still can’t get into Gmail. My phone and iPads are down (but are restoring). Apple tells me that the remote wipe is likely irrecoverable without serious forensics. Because I’m a jerk who doesn’t back up data, I’ve lost at more than a year’s worth of photos, emails, documents, and more. And, really, who knows what else. It’s been a @*(!&% night. For now, at least, I’m back on Twitter @mathonan.Wired (and former Gizmodo) writer Mat Honan • Describing the hacking incident he went through last night, in which someone managed to 1) hack his Twitter account, 2) hack the Gizmodo Twitter account, 3) hack his Google accounts and 4) hack his iCloud account, which was then used to do a remote wipe on his iPhone, iPad and MacBook. And no, he didn’t have backups, which sucks, but who expects to have so many parts of their life hacked all at once? There were things he could’ve done to prevent the hacking — two-step authentication on his Google accounts would’ve helped, for example — but it wouldn’t have prevented his devices from getting wiped. Some commenters are expressing thoughts of schadenfreude towards Honan, but we hope he’s holding up OK, considering. Gizmodo’s got a post about what you can learn from Honan’s crappy night.
oppositeoffaith says: RE: Reblog of the Wired Mock up/Microsoft ahead of the curve...I like. It's an interesting time-people have to be made aware of the damage the "Freemium" has done. The worst is that it has HIDDEN the cost-nothing is ever free...would love to see more on this...!
» SFB says: I don’t think “freemium” is totally a damaging prospect on its face, or necessarily the same thing in this case — in the case of magazines, they sell their subscriber lists, so this is just an extension of that. But I’m definitely with you — we’ve given up a lot of our privacy with some of these ad models, and we should think really hard about that as a culture. The fact that IE10’s implementation of “Do Not Track” is so controversial for some is a sign of how out of whack these priorities have gotten. Either way, this is the kind of thing we like to cover, so we’ll definitely keep an eye out. — Ernie @ SFB