» That doesn’t seem like many, right? Yeah, you’re right … while there were another 105 delayed flights worldwide, the fact of the matter is, it happened on a Friday night – the best possible time for a total system shutdown. While travelers were understandably angry, it was the difference between thousands of angry people and hundreds of thousands of angry people.
salt-water-chardonnay asks: FYI United's computer problems aren't the only travel issue right now. There are hundreds of us stuck in the Continental terminal at Newark after missing connections due to weather delays. They shut customer service at midnight even though there were at least 100 of us still in line who had been waiting over 2 hours. I'm currently on hold with Continental and have been for an hour after trying since midnight to get through and repeatedly getting a busy signal.
» SFB says: That’s incredibly lame … we’ve been there. And unlike United, nobody’s really covering this mess. (EDIT: According to ProducerMatthew, it’s possible that the United mess could be related, as Continental is run by United and it might be affecting their customer service.) Any luck, or does it look like you’ll be stuck overnight? — Ernie @ SFB