Southwest Airlines loves its Facebook fans so much, it charged them twice
- discount Southwest Airlines, looking to take advantage of the the fact that it hit three million Facebook fans, offered a deal called “luv2like” that gave its fans a 50 percent discount on certain flights. Awesome, eh?
- problem However, there was one issue that cropped up — some of the people who took advantage of this awesome deal accidentally got charged twice by the airline, leading to angry customers. Oops. source