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10:51 • 3 months ago

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thisistheverge:

Georgia woman furious with police for using Facebook to notify her of son’s death
It took weeks for Anna Lamb-Creasey to find out that her son was dead, and she’s blaming the delay on both local police, and an obscure Facebook messaging feature. According to the Atlanta Journal-Constitution, police in Clayton County, Ga. contacted Lamb-Creasey via Facebook to notify her that her 30-year-old son had been found dead, but the message was sent from an anonymous, unofficial account, and therefore sat unread in a corner of her inbox reserved for missives from non-Facebook friends.

Why Facebook’s “other” messaging folder is simply a terrible idea.
EDIT: Because my point needs some context.

Georgia woman furious with police for using Facebook to notify her of son’s death

It took weeks for Anna Lamb-Creasey to find out that her son was dead, and she’s blaming the delay on both local police, and an obscure Facebook messaging feature. According to the Atlanta Journal-Constitution, police in Clayton County, Ga. contacted Lamb-Creasey via Facebook to notify her that her 30-year-old son had been found dead, but the message was sent from an anonymous, unofficial account, and therefore sat unread in a corner of her inbox reserved for missives from non-Facebook friends.

Why Facebook’s “other” messaging folder is simply a terrible idea.

EDIT: Because my point needs some context.