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February 20, 2013
12:46 • 3 months ago
balimbahoo says: Or rather, why telling people important news in their lives over Facebook is a terrible idea. 

» SFB says: The problem is, they didn’t do that. They never directly informed the person over Facebook, but used it as a way to contact the person to let them know to call the police. Which, in some circumstances (unlisted/broken number, questions of next of kin, other means tried first unsuccessfully, etc.), may be fair. Instead, they asked the family to call using the messaging system—only to have that message eaten by the “other messages” folder. “The woman’s daughter eventually responded to the message some three weeks after her brother had gone missing, and was subsequently informed of the tragic news,” The Verge’s article states. The Atlanta Journal Constitution’s original article confirms this. Now there are other issues here (the usage of an account with a photo of T.I. being one) but using a Facebook account to tell someone to call you on the phone is a perfectly reasonable thing to do in certain cases. I’ve seen a couple of people frustrated with my note in the reblog of The Verge’s post, but I think that it’s because that context was misrepresented in their blurb.  — Ernie @ SFB

10:51 • 3 months ago
thisistheverge:

Georgia woman furious with police for using Facebook to notify her of son’s death
It took weeks for Anna Lamb-Creasey to find out that her son was dead, and she’s blaming the delay on both local police, and an obscure Facebook messaging feature. According to the Atlanta Journal-Constitution, police in Clayton County, Ga. contacted Lamb-Creasey via Facebook to notify her that her 30-year-old son had been found dead, but the message was sent from an anonymous, unofficial account, and therefore sat unread in a corner of her inbox reserved for missives from non-Facebook friends.

Why Facebook’s “other” messaging folder is simply a terrible idea.
EDIT: Because my point needs some context.

thisistheverge:

Georgia woman furious with police for using Facebook to notify her of son’s death

It took weeks for Anna Lamb-Creasey to find out that her son was dead, and she’s blaming the delay on both local police, and an obscure Facebook messaging feature. According to the Atlanta Journal-Constitution, police in Clayton County, Ga. contacted Lamb-Creasey via Facebook to notify her that her 30-year-old son had been found dead, but the message was sent from an anonymous, unofficial account, and therefore sat unread in a corner of her inbox reserved for missives from non-Facebook friends.

Why Facebook’s “other” messaging folder is simply a terrible idea.

EDIT: Because my point needs some context.

 

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