Sprint, amid controversy, plans to shut off Carrier IQ software
- 26 million number of phones Sprint had sold that used Carrier IQ’s software, the company revealed Thursday
- zero number of phones that will have the feature enabled from here on out, the company said Friday source
» Killing a major headache: With public scrutiny going against them, Sprint, the largest user of Carrier IQ, has decided that the public relations cost was too much, according to a statement released Friday: “We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected. At Sprint, we work hard to earn the trust of our customers and believe this course of action is in the best interest of our business and customers.” Really, though, the problem is that they enabled it in the first place.